This is a ‘roll-up-your-sleeves and get your hands dirty’ role. You will be dedicated to ensuring the success of the long term, high impact engagements for our strategic client relationships. You must be capable of leading strategic delivery projects/programmes, multiple work streams within an account, cross-functional project teams in multiple jurisdictions, ability to interface with varied stakeholders, and possess superb communication, and conflict resolution skills.

Responsibilities:

• Maintain consistent and highly successful delivery across all work streams.

• Ensure that project teams are staffed with the desired and complementary skill sets needed to meet client expectations and deliverables.

• Manage their onsite deliverables where required.

• Jointly manage performance of project team members (in conjunction with Account Executives, Portfolio Owners, and Discipline Leaders).

• Work with Operations to identify the right project team, and adapt as needed.

• Provide regular status and financial reporting for the Leadership Team.

• Exceed client satisfaction expectations across complex engagement.

• Motivate and retain a high performing and engaged project team.

• Drive engagement transitions to grow revenue by client.

• Identify new revenue opportunities.

Skills and Experience:

• Proven client relationship experience in large complex customers.

• 12+ years overall experience in digital solutions delivery.

• 5+ years as a Project Manager/Program Director.

• Experience / certification in Scrum or Scaled Agile.

• Experience running medium to large scale projects with 20-30+ people.

• Experience managing and collaborating with on/near/offshore teams.

• Successful track record of growing client revenue.

• Ability to lead a team.

• Capability to multi-task and manage responsibilities and meet deadlines.

• Strong interpersonal skills, written and verbal.

• Ability to develop clear and detailed project plans.

• Financial acumen and ability to work with spreadsheets and complex estimating tools and processes.

• Adept problem-solver; ability to respond quickly and successful to challenges as they arise.

• Experienced driving both onshore and offshore development teams.

• Willingness to travel periodically for onsite events and key client meetings.

• Experience with high-pace, often ambiguous, and dynamic client environments.

If you would like to join our FranklyWeird team, or for more information, please contact strategyjobs@franklyweird.com.